Shipping policy

3. Shipping Responsibility:

3.1. HAYLES HAIR is committed to ensuring that your order is securely packaged and handed over to the shipping company in a timely manner.

3.2. However, once the package is handed over to the shipping company, we are not responsible for any delays, stolen packages, or damages caused by the shipping company.

3.3. Any claims for lost, stolen, or damaged packages should be addressed directly with the respective shipping company.